Privacy Policy & Terms of Service

Privacy Policy

Shift Academy (“we,” “us,” or “our”) operates myshiftacademy.com and provides business leadership coaching, training, and certification services to independent auto repair businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly, such as your name, business name, role, email address, and phone number when you complete a form, book a call, or enroll in coaching. We also collect information automatically through standard website analytics, such as pages visited and general location data, to help us understand how visitors use our site.

How We Use Your Information

We use the information we collect to respond to inquiries, schedule and conduct coaching calls, deliver our services, send relevant updates about your engagement with us, and improve our website and offerings. We do not sell your personal information to third parties.

Third-Party Services

We use trusted third-party services to operate our business, including Kajabi (our website and course platform), Google Calendar and Google Meet (scheduling and video calls), and email service providers. These providers may process your information solely to help us deliver our services, and are bound by their own privacy and security practices.

Cookies

Our website may use cookies and similar technologies to support basic site functionality and analytics. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at the email address below. You may also unsubscribe from marketing emails at any time using the link provided in those emails.

Children's Privacy

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Terms of Service

These Terms of Service (“Terms”) govern your use of myshiftacademy.com and any coaching, training, or certification services provided by Shift Academy. By accessing our website or engaging our services, you agree to these Terms.

Our Services

Shift Academy provides business leadership coaching, training, and certification for independent automotive repair businesses, delivered through 1:1 coaching, team coaching, and related content. Specific program details, pricing, and scheduling are provided directly to clients as part of the enrollment process.

No Guarantee of Results

Coaching and training are intended to support better business decisions and outcomes, but individual results depend on many factors outside our control, including effort, implementation, and market conditions. We do not guarantee specific financial results from participation in our programs.

Payment and Billing

Where applicable, program fees, billing frequency, and cancellation terms will be provided at the time of enrollment. Recurring services may be billed on an ongoing basis until cancelled in accordance with the terms provided at enrollment.

Intellectual Property

All content, methodology, frameworks, and materials provided by Shift Academy — including but not limited to coaching frameworks, training content, and the Shift Academy name and marks — are the property of Shift Academy and its founders, and may not be copied, distributed, or used commercially without written permission.

Acceptable Use

You agree to use our website and services lawfully and not to interfere with their operation, misuse any content, or attempt unauthorized access to our systems.

Disclaimer of Warranties

Our website and services are provided “as is” without warranties of any kind, express or implied, to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Shift Academy shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Contact Us

Questions about this Privacy Policy or these Terms of Service can be directed to [email protected].